Introduction
Are you ready to step into a dynamic role that offers a thrilling blend of responsibility, strategic thinking, and operational excellence? Look no further – Evolve Energy is seeking a passionate and professional Gas Settlements and Metering Manager to join our vibrant team!
Scope of the Role
The Gas Settlements and Metering Manager will be responsible for managing the end-to-end processes related to gas metering, data collection, reconciliation, and settlements. This role ensures the accuracy and timeliness of gas consumption data, compliance with industry regulations, and seamless coordination with internal and external stakeholders.
We are looking for someone to embrace leading a team; who will take ownership of the Gas. We are looking for an individual who wants to add value and grow their career with us, comfortable and proactive on taking the lead to shape and grow the department as Evolve grows.
You will be expected to gain a deep understanding of our customers and Evolve’s gas portfolio to optimise the management of both the settlement and metering performance.
This role reports directly to the Head of Industry Operations.
Key Working Relationships (Internal): Head of Industry Operations, Billing Manager, Operations Manager. The role will have integral links working with all departments.
Key Working Relationships (External): Customers, Third Party Intermediaries, Xoserve, MAMs, Industry Bodies.
Roles & Responsibilities
What You'll Be Doing:
Day to day management of all gas industry processes
Monitoring and management industry settlement performance
Management of industry flows across the gas supply
Resolution of metering faults identified from industry standard data flows.
Completing the necessary actions and ensuring that these are clearly documented where required.
Responsible for the execution and management of day-to-day gas operations.
Proactively address any discrepancies and exceptions
Management of erroneous transfer and disputed reads processes
Management of gas AQ reviews/appeals and other gas settlement activity.
Investigate job failures or requests for further information from metering agents from the monitoring of industry standard data flows, completing the necessary actions and ensuring that these are clearly documented where required.
Monitor for notifications from metering agents where they have failed to obtain a meter read. Ensure that these instances are investigated and standard industry processes followed.
Monitoring and management of industry agents
Monitoring and managing a departmental mailbox and other customer contact channels ensuring that all items are actioned and filed.
Monitor reporting and requests from metering agents to ensure any required actions are completed.
Assist with issuing data flows to Meter Operators for the install, exchange and removal of meters where required.
Become Evolv`s Gas Subject Matter Expert to provide guidance to all departments within Evolve on
Investigate and resolve instances of failed appointments from our metering agents ensuring efficient resolution.
Personal Specification Skills & Experience
What Makes You the Perfect Fit:
Excellent Knowledge of experience within a Gas Supplier in a similar role
Able to use their initiative, and will complete tasks, no matter how big or small.
Excellent people skills, able to collaborate with a wide range of people to meet deadlines
Experience of working in a fast-moving environment, with an ability to handle numerous projects with competing deadlines and priorities
Computer literate – Excel, Word, Mac & Windows OS.
Experience working both independently and in a team-oriented, collaborative environment
Ability to execute, monitor and analyse campaigns
Strong written and verbal communication skills
Highly organised, with good time management skills
Bonus Points if You:
Previous experience or knowledge of nomination/scheduling of gas activity would be highly desirable
Previous experience or knowledge of balancing of physical gas positions, managing any imbalance issues and executing balancing trades would be highly desirable.
Personal Attributes:
Ambitious who is looking to grow and progress in their career.
Passion for creativity and fun
Self-motivated
Resourceful, sharp and efficient, who is a stickler for detail
The above serves as a guide and is not exhaustive; all professional staff are expected to undertake other duties and projects as may be reasonably required by the business in accordance with the grade of the post.
What's in it for You
We want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Evolve Energy offer a range of benefits such as:
Flexible & Hybrid work hours
An amazing team with a community feel
Opportunities to grow and develop your career.
Regular recognition and reward programs
Enhanced Annual Leave
Free Refreshments & Breakfast
Cycle to work & EV scheme
Private Healthcare, Cash Health Plans & Annual fitness membership contribution
Company Sick Pay Scheme
Employee Discount Scheme
EAP – health assistance and mental health first aiders
Company pension
Volunteering Days
Social Events
*Qualifying criteria
Roles maybe subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Evolve Energy could be the next step in your career journey.
Ways To Get In Contact With Evolve Energy
Call Us
Or fill out our contact form, please see below