Introduction
As part of our growth strategy, we are seeking a motivated and detail- orientated individual to join our Finance Team as a L2 Credit Controller Apprentice. The role is perfect for someone who enjoys working with numbers, solving problems and building strong working relationships. You will be joining at an exciting and pivotal time supporting and maintaining business growth.
We provide full training and continuous coaching inhouse you will be given full in-depth regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate differences and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Scope of the Role
As a Credit Controller Apprentice, you’ll support the finance team in managing customer accounts, monitoring payments, and helping to ensure the smooth running of our credit control processes. You’ll receive hands-on training, mentoring, and the chance to work toward a recognised qualification in finance or accounting.
Key Working Relationships (Internal): Finance Director, Financial Controller, Credit Control Manger, Head of People, the role will have integral links working with all departments.
Role & Responcibilities
What You'll Be Doing:
Assist with monitoring customer accounts and outstanding payments
Help prepare and send out statements, reminders, and account updates
Support the team in resolving customer queries in a professional manner
Update and maintain accurate records in our finance systems
Work closely with internal teams (sales, customer service, finance) to support effective credit control
Learn and apply company credit control policies and processes
Contribute to month-end admin tasks where required
GENERAL
Work collaboratively across Evolve Departments.
Work with relevant colleagues to ensure that the department’s work meets all organisational and legal frameworks, including but not exhaustively health and safety, safeguarding policies, GDPR, licensing and equality, diversity and inclusion.
Carry out any other duties as may be reasonably required
Personal Specification Skills & Experience
What Makes You the Perfect Fit:
Interest in finance or accounting
Confident communicator with a polite and professional manner
Adaptable, with a willingness to learn and take on feedback
Strong attention to detail and good organisation skills
Computer literate (e.g. Outlook, Excel)
GCSEs in Maths and English
Team player with a positive, proactive approach
Passion for creativity and fun
Bonus Points if You:
Have some experience in customer service, admin or any role involving communication
Enjoy problem solving and finding practical solutions
Have strong numeracy skills or enjoy working with data
Are proactive and organized
Personal Attributes:
Able to use their initiative, and will complete tasks, no matter how big or small.
Excellent people skills, able to collaborate with a wide range of people to meet deadlines
Strong written and verbal communication skills
Good time management skills
Positive attitude
Reliable and responsible
The above serves as a guide and is not exhaustive; all professional staff are expected to undertake other duties and projects as may be reasonably required by the business in accordance with the grade of the post.
Roles maybe subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Evolve like many other organisations, operate a hybrid working model* with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives.
If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Evolve Energy could be the next step in your career journey.
*Qualifying criteria following successful completion of probationary period
What’s in it for You:
An amazing team with a community feel
Opportunities to grow and develop your career
Regular recognition and reward program
Free refreshments and breakfast
Cycle to work and EV scheme
Private Healthcare, cash health plans and annual fitness membership contribution
Company sick pay and employee discount scheme
EAP – health assistance and mental health first aider
Company pension and enhanced annual leave
Volunteering days and social events
Ways To Get In Contact With Evolve Energy
Call Us
Or fill out our contact form, please see below