Introduction
Evolve Energy is currently going through a period of expansion, which has resulted in us having several new requirements within the business. We are looking for a Credit Controller to join the Credit Control team, and the role will directly report to the Credit Manager.
Role Purpose
The credit controller will be part of the credit control department, responsible for ensuring payments are made in a timely manner to minimise overdue debt. The post holder will work closely with the operational departments to respond to queries or to resolve disputes.
Duties and Responsibilities
Review the debt ledger on a daily basis and proactively chase overdue payments via phone and email
Liaise with internal teams to resolve billing disputes
Negotiate and manage payment plans where necessary
Build and maintain strong relationships with clients to ensure agreed payment terms are adhered to
Recommend appropriate actions for overdue accounts
Maintain accurate and up-to-date records of all communications
Build good working relationships with 3rd party stakeholders
Prepare and distribute aged debt reports
Personal skills and experience
Previous experience in a credit control or cash collection role
Ability to communicate effectively at all levels (both written and verbal)
Excellent attention to detail
Good time management skills and able to prioritise own workload
Excellent customer service skills with the ability to remain calm in stressful situations
Previous experience working on a finance system
Ability to work well in a team environment
Strong IT skills, particularly in Excel
The ideal candidate
The ideal candidate will have previous credit control or cash collection experience within an office environment. A strong communicator is essential and attention to detail is key due to the complex nature of the role. Previous experience of dealing with external stakeholders is essential and the ability to work collaboratively across all Evolve departments is a pre-requisite for this position.
What’s in it for You:
We want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Evolve Energy offer a range of benefits such as:
An amazing team with a community feel
Opportunities to grow and develop your career
Regular recognition and reward programs
Enhanced Annual Leave
Free Refreshments & Breakfast
Cycle to work & EV scheme
Private Healthcare, Cash Health Plans & Annual fitness membership contribution
Company Sick Pay Scheme
Employee Discount Scheme
EAP – health assistance and mental health first aiders
Company pension
Volunteering Days
Social Events
Roles maybe subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Evolve like many other organisations, operate a hybrid working model* with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives.
If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us at recruitment@evolve-energy.com we'd love to discuss how Evolve Energy could be the next step in your career journey.
*Qualifying criteria following successful completion of probationary period
Ways To Get In Contact With Evolve Energy
Call Us
Or fill out our contact form, please see below