Introduction
Are you ready to step into a dynamic role that offers a thrilling blend of responsibility, strategic thinking, and operational excellence? Look no further – Evolve Energy is seeking a passionate and professional Process Analyst to join our vibrant team!
Scope of the Role
The Process Analyst support us in optimising our business processes and gain commercial insights from the data we send and receive. The role will work will require building key working relationships with our CEO, Operations Director, Operations Manager and all internal departments, as well as external customers, Third Party Intermediaries and Industry bodies.
The role will require an enthusiastic and confident individual to join our high calibre and hardworking team, at an exciting and pivotal time supporting and maintaining the business growth.
You will need a ‘can do’ attitude and a proven track record in data and analysis so that you can spur on change and start making a difference straight away.
You will need a ‘can do’ attitude and a proven track record in data analysis so that you can you can spur on change and start making a difference straight away. We provide full training and continuous coaching inhouse you will be given full in-depth regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
Roles & Responsibilities
What You'll Be Doing:
Maintain a central repository of all Evolve Energy’s` process documentation and ensure they remain current and accessible to all staff
Create process documentation, process maps and user guides
Meeting with departments to discuss areas of focus and improvement within the business
Gathering and processing data to identify process performance areas.
Experience of identifying and defining the ‘As-Is’ and ‘To-be’ business processes
Documenting models of the current and desired processes
Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels
Supports the compliance team during audits by creating/updating process documentation
GENERAL
Work collaboratively across Evolve Energy Departments.
Work with relevant colleagues to ensure that the department’s work meets all organisational and legal frameworks; including but not exhaustively health and safety, safeguarding policies, GDPR, licensing and equality, diversity and inclusion.
Write reports and compile statistics on activity as required.
Ensure up to date record keeping on activity and clear information management.
Personal Specification Skills & Experience
What Makes You the Perfect Fit:
Experience working as a Process Analyst - Investigates problems and analyses options for new and existing services. Provides recommendations to solutions. Works with stakeholders to identify objectives, opportunities and potential benefits available.
Experience of Business Analysis, Process Mapping, Gap Analysis and Root cause analysis.
Excellent people skills, able to collaborate with a wide range of people to meet deadlines
Experience of working in a fast-moving environment, with an ability to handle numerous projects with competing deadlines and priorities
Computer literate – Excel, Word, Mac & Windows OS.
Experience working both independently and in a team-oriented, collaborative environment
Bonus Points if You:
Experience of working in the Utility industry would be valuable but those new to the industry will be given all necessary support by our experienced staff.
Personal Attributes:
Strong written and verbal communication skills
Highly organised, with good time management skills
Self-motivated
Adaptable, with a willingness to learn
Passion for creativity and fun
The above serves as a guide and is not exhaustive; all professional staff are expected to undertake other duties and projects as may be reasonably required by the business in accordance with the grade of the post.
What's in it for You
We want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Evolve Energy offer a range of benefits such as:
Flexible & Hybrid work hours
An amazing team with a community feel
Opportunities to grow and develop your career.
Regular recognition and reward programs
Enhanced Annual Leave
Free Refreshments & Breakfast
Cycle to work & EV scheme
Private Healthcare, Cash Health Plans & Annual fitness membership contribution
Company Sick Pay Scheme
Employee Discount Scheme
EAP – health assistance and mental health first aiders
Company pension
Volunteering Days
Social Events
*Qualifying criteria
Roles maybe subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Evolve Energy could be the next step in your career journey.
Ways To Get In Contact With Evolve Energy
Call Us
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